Simple from start to finish

How Fresh! works

You set the preferences once. We handle the rest, every single week.

Your first order, start to finish· 6 steps
  1. Sign upStep 1
  2. Pick a planStep 2
  3. ScheduleStep 3
  4. PreferencesStep 4
  5. Wash & foldStep 5
  6. DeliveredStep 6
  • Step 1: Sign up

    Check your ZIP, add your address, and create your account in a couple of minutes.

  • Step 2: Pick the plan that fits best

    Essential, Plus, or Complete - a flat weekly price with no per-pound surprises. Commit monthly and save. Want more hands-on help? Household is our concierge family plan you can sign up for online, and Ultra is our top-tier concierge service set up by phone with our team.

  • Step 3: Pick your pickup window

    Choose a day and a one-hour window that works for you. Weekly subscribers get the same slot every week if they want it.

  • Step 4: Tell us how you like it

    Wash temperature, soap, and scent are saved to your account. Flag individual pieces that should air dry or need stain treatment.

  • Step 5: We wash and fold locally

    Your load is washed by our own team - never mixed with anyone else's - and folded the way you asked.

  • Step 6: Back at your door

    Track every stage from your phone and get a notification when your clean laundry is on the way back.

A Fresh! team member handing folded laundry back at the front door

Care that goes per piece of clothing

Sweaters that should never see a dryer, the shirt with a coffee stain, the towels you want washed hot - add a note once and it follows that item on every order. Our laundry techs see your instructions on the order itself, so nothing gets lost in translation.

  • Per-garment air-dry
  • Stain treatment requests flagged for our team
  • Change an order any time before it's picked up